Tenants

We’re here to help

We know that many families want to have the choice and flexibility that the private rented sector offers but for various reasons (such as initial costs) it can be difficult to find a home. Our team understands that facing homelessness is a distressing experience and we can support you throughout the lettings process and your tenancy.

We assist families on the council’s housing waiting list, who are homeless or at risk of homelessness, in  to private rented properties offered by landlords at more accessible rent levels. There are eligibility criteria to be referred to Worcester City Lettings properties and these are detailed below.

Our Criteria

The Worcester City Lettings team receives potential tenant nominations from the council’s Housing and Welfare Options team. To be considered you must:-

  • Be a family household
  • Have a local connection to Worcester
  • Be registered on Home Choice Plus
  • Be experiencing homelessness or at risk of becoming homeless
  • Have savings of less than £1,000
  • Not own your own home or have a tenancy elsewhere

If want more information about whether Worcester City Lettings is an option for your family, please get in touch with us.

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What can Worcester City Lettings offer you?

Our Worcester City Lettings team works to provide:

Family housing in the private rented sector

We can assist you to find safe, good quality private rented housing.

Accessible rents

Properties via Worcester City Lettings will be accessible at lower rents than you will find on the high street

Long-term tenancies

Our aim is to help people to maintain and manage their tenancies

Support and advice

Our team can offer support with accessing benefits, budgeting, form-filling, getting white goods, furniture, household items and sign post you to other support officers and agencies.

How Worcester City Lettings works?

If you think you might be homeless or at risk of becoming homeless (for example your current landlord has served you notice to leave), you should make contact with the Housing and Welfare Options team as soon as possible and complete a Homeless Self-Assessment Form.

  1. Your Housing Solutions Officer will identify whether you’re eligible to be nominated for private rental properties registered with Worcester City Lettings.
  2. You will be contacted when a property becomes available and we will arrange an accompanied viewing. You can bring someone with you to the viewing e.g. a friend, family member or support worker.

If you are successfully offered the property the next step is to complete the sign up procedure. You would enter into a Tenancy Agreement with the private landlord for the private rented property.

During your tenancy Worcester City Lettings will contact you on a regular basis to inspect the property. This is to ensure that the property is in good repair and gives you the opportunity to discuss any concerns.

Want to know more?

To find out more about Worcester City Lettings, please contact us.

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