What if my tenant is having difficulties paying the rent?

Many people have felt the financial impact of Covid-19, particularly those who are in work. We encourage you to keep in contact with your tenants to ensure that they can approach you at the earliest opportunity if they think they will have difficulty paying the rent.

If you are able to you can consider reducing the rent for a short period, although you are under no obligation to do this and will need to ensure anything agreed is formalised in writing.

If your tenant gets into rent arrears, keep channels of communication open and try to agree an affordable repayment plan.

You can signpost your tenants to an organization like the Citizen’s Advice Bureau who can help ensure they are claiming any benefits they are entitled to.

For more information see the latest Government Guidance relating to Landlords and Tenants https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/888843/Updated_Landlord_and_Tenant_Guidance.pdf

Suspension of housing possession hearings

The Government has suspended possession hearings until 23rd August 2020. As a result, it will not be possible for anyone to be granted a possession order or enforce a possession order until the end of August at the earliest.

For detailed guidance on issuing notices please see https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/888808/Technical_guidance_on_eviction_notices.pdf

Repairs and maintenance

Landlords remain legally obligated to ensure properties meet required standards – urgent essential health and safety repairs should continue to be made. This includes gas safety certificates and essential repairs. Gas Safe has issued useful information in relation to obtaining Gas Safety certificates. Please check their website which contains some example scenarios


Please be reassured that we understand the difficulties you are facing and please respond to any reminder for the Gas Safety certificate you may receive from us, with the reason, if you are unable to supply the Certificate.

Moving during Covid-19

Essential moves have continued during Covid-19. However, we have noticed a slowdown in the rental market as tenants have decided to stay put and possession hearings have been put on hold.

If your property requires reletting do not worry, we can support you to re-let it is a safe way and due to the high housing demand can minimise any void periods.

Get in contact with us today for more information.